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Research perspectives

Survey reveals urgent need for leadership accountability in combating workplace toxicity

Nearly half of UK employees (46%) report having experienced a toxic workplace, according to new research from Pearn Kandola. The survey of 2,000 workers identified bullying, favouritism, stress, and burnout among the main drivers of toxic environments. Three in four respondents (76%) reported leaving a job because of such behaviour, while managers and colleagues were cited as the most common sources of toxicity. Alarmingly, nearly a third (30%) of workers said they felt unable to raise concerns. These findings highlight how unresolved cultural issues and particularly, poor management behaviour, erode trust, and drive turnover.

HR experts emphasise that lasting change starts with cultural consistency and leadership accountability. Creating workplaces where employees feel safe to speak up, where respect is modelled from the top, and where poor behaviour is addressed regardless of status or performance is critical. Strengthening communication channels, developing leadership and empathy skills, and monitoring early warning signs such as rising turnover or disengagement can help prevent toxicity from taking hold. Ultimately, a culture rooted in openness and accountability remains the strongest antidote to toxicity.